Warranty

All our products are backed by a 6-month unconditional 100% satisfaction guarantee.

We have a total commitment to quality. We have established rigorous, incoming quality control testing procedures to verify the quality of our products before shipping them to our dealers. We have invested thousands of dollars in printers and test equipment in order to ensure the quality of our products. All products are Quality Control tested at our plant and then re-tested by batches at our U.S. warehouse before we ship to you.

Since we have such a strong commitment to offering only the highest quality products, we are able to stand behind our Product Guarantee: All products sold by Apex Ink & Toner are 100% Unconditionally Guaranteed to perform equal to the OEM.

Please inspect all packages carefully upon receipt. Please keep all packaging materials including interior and exterior containers. If your package is damaged upon arrival please notify customer service immediately at 1-800-971-7071.

Product warranties are made by the manufacturer of the product. Our products are designed to meet or exceed the performance of the original equipment manufacturer's product and are warranted by the manufacturer for 6 months.

Note: This warranty excludes damage due to misuse or neglect improper application of products. Cartridges received must be in new condition. In other word, we inspect cartridges to make sure they are not substantially used then returned. To attain warranty service, you must contact the us. The manufacturer generally requires 2-3 weeks to process a warranty. You are responsible for disposing your used, spent or defective products to a recycling center.