Your satisfaction is 100% guaranteed.
All our products are backed by a 6-month unconditional 100% satisfaction guarantee. We recommend that you thoroughly research the product you are considering before purchasing, though. If any items are damaged during shipment to you, we will ship you another item. You must notify us via email within 24 hours of receipt if your item is damaged. Email us at help@apexinktoner.com. Do not throw away your packaging or item for 45 days, as FedEx will need to conduct an investigation.
If you are not satisfied with your purchase, your purchase may be returned. Your purchase will be credited minus a twenty percent inspection & handling fee. All products must be returned with its original box and packing materials provided by the manufacturer.
The customer is responsible for return shipping costs unless otherwise agreed upon. Return authorization number is mandatory prior to return. We recommend tracking and insuring all returns. We will refund shipping costs only if the shipment is our error (wrong item shipped, shipping damage).
To attain a Return Authorizing Number, please contact us at the link below. Credit will be issued after our returns department receives and processes your return. Please allow at least 30 days from the date of your return for your credit to be issued. Credit may take up to 1 whole billing cycle to be reflected on your credit card statement.
Click here for the Return Authorization Form
Toner
Cartridges 
